What are tested users?

Tested users are the number of site visitors participating in A/B tests you have running on the Convert Experiences platform. Let’s break down how we count users. The people who come to your site are termed as your site visitors . Not all site visitors though are Convert app tested users . Users are specifically the people who are bucketed into tests that you have running on your site. In counting users, we do one key thing. We disregard overlaps . So if there are 100,000 site visitors who see Test #1, and another 100,000 visitors who see Test #2… the total app tested users will be: 200,000 people if the two sample sizes (of 100,000 each) have no overlaps. That means no one person has seen both tests. Less than 200,000 if the two sample sizes (of 100,000 each) have overlaps. If both sample sizes have 50,000 people who are unique to one test and 50,000 people who have seen both tests, then the tested users count will be 150,000. Tested users count is thus the same as (or less than) your website’s total unique site visitors, depending on how you choose to bucket your visitors into tests. This method of counting unique users replaces the older (pre April 2020) counting of unique tested visitors which took overlaps into consideration and gave a net tested visitors count based on all the visitors to each test.

Does Convert Experiences apply sampling?

No. Convert Experiences reports are based on unsampled data. This means our stats engines consider all the data collected by your set-up to call winners, thereby bypassing the issue introduced by most digital analytics platforms.

Does Convert Experiences allow server side testing?

Convert Experiences started out as a client-side A/B testing tool . But over the years we have received multiple requests from users who would like to include server-side testing to their optimization mix. As a result we do support server-side A/B testing through the manual creation of a Convert custom cookie which can determine Experiment ID/Variation ID, and programmatically assign it to website visitors.

How well does Convert Experiences work with Single Page Applications (SPA)?

In the standard format Convert Experiences takes note of the URLs website visitors navigate to trigger experiments (and goals). But with Single Page Applications (SPAs), this is not the case. Thus SPAs have to be handled differently. Our tool is capable of doing that. We use custom code to start polling for both when an experiment should be triggered on a page, and when a goal should be fired. We have detailed documentation in our support repository to walk users through this process for various SPAs like React/Redux and Angular.

How can you track revenue/transactions for eCommerce stores using Convert Experiences?

Convert Experiences has robust revenue tracking and it is privacy friendly as well. If you have the latest version of Google Analytics ecommerce tracking running on your store and the Convert tracking code is duly added after the tag, then we automatically connect revenue tracking to your experiments. You can also set up a revenue goal manually, count multiple transactions per customer, and track revenue attributed to actions that are not accompanied by URL changes.

Will my page load speed be impacted by the installation of Convert Experiences tracking code?

Convert Experiences is one of the fastest loading A/B testing tools in the optimization space. Through the use of our patent-pending SmartInsert™ Technology, we can offer you the advantage of fast loading time, and no flashing. Learn more here .

Do I need to ask consent from site visitors before testing with Convert Experiences?

No As long as you use Convert Experiences in its default setting, you do not need to ask consent from your website visitors and browsers. This is because we don’t store any personal data in the default, and use only first party cookies. If however you need to target audiences by city, or enable cross domain linking, you will see in-app GDPR warnings that are designed to let you test to your fullest potential while staying on the safe side of privacy.

What are must-have features for an A/B testing tool?

An A/B testing tool is obviously a key part of any conversion rate optimization drive. In recent times though there has been a definite shift in the way leaders, businesses and experts perceive optimization & experimentation. The discipline of CRO is no longer restricted to only conversion rates. The sentiment is swaying towards: Customer Experience Optimization (CXO). Learning from smaller experiment wins in the short term to benefit in the long haul Leveraging testing to mitigate risks in decisions across web design, revenue generation, product development, and Ops. “Recruiting” experimentation champions not just in the C-suite but across the entire organization, and doing this in an organized way. These shifts prove that even though experimentation & A/B testing are a rigorous science, the success of experiments largely rely on people and the extent to which a culture of experimentation is inculcated in them. Do they obsess over a few lifts in the present or do they get the value of being truly experiment driven for robust decision-making and a more mature, sustainable business model? How this is achieved is going to be unique to an organization and not defined by “tools”. Hence A/B testing tools should first and foremost provide flexibility, reliability, and support. These vendors too should have a culture of putting people (users) first over constant, forced price upgrades, the bureaucracy of gated pricing, and the tendency to tier important features like APl access, integrations, QA by exorbitantly priced anual plans. Want to learn more about the culture at Convert? Come meet our team.

Dennis van der Heijden, Author at A/B Testing Software

Dennis van der Heijden

Co-founder and CEO of Convert.com, Dennis is a passionate community builder and out of the box thinker that spends most of his time innovating to make Convert Experiences better. He enjoys sharing his experience and long journey as an entrepreneur and leader on the SaaS Club podcast.

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Prioritization 13 Apr, 2015

Convert Rescues 4,000 Worried Optimizely Clients

By Dennis van der Heijden

Convert Experiments now offers a migration service for Optimizely clients that are affected by the increased Optimizely prices since the removal of Optimizely’s Silver, Gold, and Platinum plans. Optimizely’s new focus on custom enterprise solutions, and removing the options for paid support for anyone under enterprise levels traffic, caused...

Business Strategy 28 Jan, 2015

Turning Website Visits into Profits

By Dennis van der Heijden

Creating an online shop is not as easy as it may seem. Aside from creating a site that is perfectly engineered, entrepreneurs also need to take the convenience of their online shoppers into account. Since there are so many businesses out there that are going virtual, the competition in...

Growth Marketing 12 Dec, 2014

E-Commerce Conversion Success: Putting Consumers First

By Dennis van der Heijden

There is no denying that e-Commerce is steadily growing at a fast pace. This is definitely a win-win situation for both the consumers and the entrepreneurs, since it offers convenience and a million opportunities for either party. But as e-Commerce grows, the need for online entrepreneurs to not only...

A/B Testing 28 Aug, 2014

Why Your A/B Tests Fail

By Dennis van der Heijden

Today I wrote a blog on ConversionXL about what we learned from A/B tests performed on the A/B testing suite Convert Experiments. Here a short quote from that article. It’s only after collecting and analyzing as much research as possible, and doing some basic hypothesis testing with wireframes, do...

A/B Testing 27 Aug, 2014

WhichTestWon

By Dennis van der Heijden

Take a look at this weeks, WhichTestWon case study. Xero Shoes tried and header test with trust seals and a big clean-up on the header of their Ecommerce website. We talked about conversion rates on trust seals a couple of days ago and we know from heatmap studies that...

A/B Testing 11 Jul, 2012

The Blink in Testing Matters!

By Dennis van der Heijden

We built a predecessor for Convert Experiments and launched it in May 2011. This tool has a powerful infrastructure without any client tagging and only uses Java Script. There several ways for testing website visitors, as you might know: Server-side backend testing (i.e., code on the server randomizes the...

The Convert Experiences blog has a great mix of current news, information, and useful guides

The topics covered are varied, including transparency & privacy, technical writeups, best practices, and industry roundups, all while staying relevant to marketers and optimizers of all skill levels.

Articles are backed up by practical, real-world examples and vetted by industry experts, so new pieces are always relevant with the most up-to-date information. It is one of my go-to sources for CRO focused content!

Matt Beischel

Founder & CEO, CorvusCRO

Your Blog Section is a great resource for both brands and marketers

I love the content you publish at Convert. I appreciate the time you take to produce such insightful posts on various marketing-related topics.

The majority of posts include real examples from brands and marketing campaigns, which is a great value addition for your readers. I personally enjoy many of your expert roundup posts, case studies, and the latest marketing tactics you cover.

Shane Barker

Digital Marketing Consultant and strategist

Convert Blog: Learn A/B Testing, Optimization & Marketing

Dennis van der Heijden

Blog Posts

Convert Rescues 4,000 Worried Optimizely Clients

Turning Website Visits into Profits

E-Commerce Conversion Success: Putting Consumers First

Why Your A/B Tests Fail

WhichTestWon

The Blink in Testing Matters!

Important. Please Read.