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If you read the first part of my analysis, you now know that you need to reassess your product & marketing strategy to survive this crisis. If you can adapt to changing customer needs (and find creative solutions to unexpected problems), you have a chance to come out successful...
I’ve been in lockdown since last Saturday, March 14th, in Spain. The first day was self-isolation, but on Sunday the government restricted people from leaving their homes. For most countries, lockdown means only essential activity is permitted: grocery shopping, going to the pharmacy, dealing with utility emergencies like plumbing...
Poor conversion rate optimization is making random guesses. Good conversion rate optimization is all about informed guesses. Robust tools like FullStory put the “inform” in informed guesses. FullStory helps companies record and analyze customer communications by recording user sessions in a privacy compliant way. FullStory recordings can be searched...
Have you ever thought about ethics in A/B testing? We all have our own ethical compass guiding us to what’s right and wrong. And as digital businesses, we should have our user’s best interests at heart, right? Well, that’s where the waters get a little murky. A/B testing is...
You might know this feeling. It’s Friday evening. I should be just about logging off for the day. And, within 20 minutes—three requests come in over Slack, Asana, and Email: Boss, can I get access to the corporate credit card. I need to start tracking emails, which means buying...
Getting a buy-in for starting conversion optimization process in your organization may be a struggle. CRO is still quite a new concept – according to ConversionXL report, 50% of optimizers have been working in this field for less than 3 years. It would be cruel to blame your boss...
