ePrivacy Regulation Proposal Article 13

Exceptions to presentation and restriction of calling and connected line identification in relation to emergency communications

  1. Regardless of whether the calling end-user has prevented the presentation of the calling line identification, where emergency communications are made to emergency services, providers of number-based interpersonal communications services shall override the elimination of the presentation of the calling line identification and the denial or absence of consent of an end-user for the processing of metadata, on a per-line basis for organisations dealing with emergency communications, including public safety answering points, for the purpose of responding to such communications.
    1a. Regardless whether the called end-user rejects incoming calls where the presentation of the calling line identification has been prevented by the calling end-user, providers of number-based interpersonal communications services shall override this choice, where technically possible, when the calling end-user is an organisation dealing with emergency communications, including public safety answering points, for the purpose of responding to such communications.
  2. Notwithstanding Article 8(1), regardless of whether the end-user has prevented access to the terminal equipment’s Global Navigation Satellite Systems (GNSS) capabilities or other types of terminal equipment based location data through the terminal equipment settings, when a call is made to emergency services, such settings may not prevent access to GNSS such location data to determine and provide the caller calling end-user’s location to emergency services an organisation dealing with emergency communications, including public safety answering points, for the purpose of responding to such calls.

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