This policy will tell you about how we use cookies (last updated May 24, 2018). If you want to know about privacy, please see our Privacy Notice here
A “cookie” is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites, including ours and those of many of our customers (although you need to read the relevant customer’s own cookie policy). Cookies could contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it can contain other information as well.
You can’t snack on these cookies so it’s good to know what they are and what they do.
We use cookies:
Our cookies
We use cookies just as you’d expect us to (like most other businesses) so nothing exciting here.
If you have any queries about our cookie policy, please email us at support@convert.com. We will usually respond within 7 working days.
If you want to know more about our cookies, you just have to ask.
When you agree to accept our use of cookies you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.
Some cookies are essential, whilst others relate to functionality. You can delete and block (disable) cookies from the website but that means that some parts of the website will not work and you will not be able to access some features on our website correctly or at all. For information on blocking cookies refer to the instructions in your browser which are usually located under the “Tools” section. Help is also available at www.allaboutcookies.org
You can delete any cookies on your computer by referring to the instructions for your file management software and/or settings to locate the file or directory that stores cookies and delete it. Help is also available at http://www.allaboutcookies.org/manage-cookies/
Although you can decide not to accept cookies or delete them you will be missing out on some good stuff. You'll get a much better experience if you don’t delete.
We use various types of cookies including:
You can find out more about the different types of cookies and web beacons here
Please also see the section which explains the cookies we use on the website
OK, there are various types of cookies and it can get all a bit “techie” but we know what we’re doing and we value your trust.
Cookies are also used as part of advertising to deliver to you relevant and tailored content (including advertising content) and then to analyze how effective that content is. Find out more here
Third Parties, such as Google, Facebook, Bing, Twitter and Instagram (these are included by way of example rather than as an exhaustive list) use cookies, web beacons, and similar storage technologies/tools to collect or receive information from the website (and/or App) and elsewhere on the internet and use that information to provide measurement services and target advertising. You can also find details of those third parties www.aboutads.info/
You can opt-out of the collection and use of information to provide measurement services and targeted advertising. Help for you to exercise your choices is available at www.aboutads.info/
Google Ad and Content Network Privacy Notice - After consent we can use cookies to serve ads based on a user's past visits to our website. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the Internet. Users can opt out of the use of the DoubleClick cookie for interest-based advertising by visiting www.aboutads.info/choices/ or for European users visit www.youronlinechoices.eu
Cookies are used in advertising but you can exercise your preferences by visiting www.aboutads.info/ or www.youronlinechoices.eu
Remarketing is about maintaining contact with users after they’ve visited a website. We do use Google Remarketing and Facebook Remarketing and you can find more information here
(1) Google Remarketing Why am I seeing ads by Google for products I’ve viewed? Our website can use a remarketing advertising service after you give consent. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you will see ads for our products you have previously looked at. As an example, suppose you visit a website that sells computers, but you do not buy a computer on your first visit to that website. The website’s owner can encourage you to revisit his/her website to buy a computer by showing you his/her ads again on other websites that you visit. We use remarketing for similar purposes. For this to happen, Google will read a cookie that is already in your browser, or place a cookie in your browser when you visit our website or other websites using remarketing. You can opt out of Google’s use of cookies and remarketing at this link: https://support.google.com/ads/answer/2662922?hl=en or you can opt out using the Network Advertising Initiative opt out page at: http://optout.networkadvertising.org/#!/
(2) Facebook Remarketing With your consent third parties, including Facebook, use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet, and use that information to provide measurement services and target ads. With Facebook remarketing you could see our ads on Facebook after you have visited our website. For this to happen, Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our website. To opt out of Facebook’s collection and use of information for ad targeting visit: https://www.facebook.com/help/568137493302217
We’d like to keep in touch with you and we hope that you feel the same way. If you really don’t want to see us again, you can exercise your preferences. You can expect us to be disappointed and we'll spend time wondering what went wrong between us.
Social media – from time to time our website could use social media icons (such as Twitter) and embedded video content (such as from YouTube). Please remember that when you click on a social media icon or watch video content that you are using a third party website and we are not responsible for that website's cookies, so we advise you to review the cookie/privacy policy of the relevant website.
We don’t control everybody’s website and cookies (not yet!).