EFFECTIVE DATE: November 20, 2009
Information We Collect When You Register and Create An Account. Visitors to our website (www.convert.com) (the "Site") may read information about us and our products and services without revealing any personally identifiable information. However, in order to become a client, you must create an account and set up a profile. When you to this, we ask for your name, your organizationâ€™s name, its street address and your e-mail address. We also require you to select a password. Once you are a registered user you can update your profile and you may elect to provide additional information (e.g. a nickname and certain user preferences).
Information We Collect From Your Websites. The Services we provide consists of tracking visits to your website and collecting information about the behavior of those visitors. The data we collect helps you optimize your website and to use it strategically. This data may include the web addresses (URLs) of pages visited, the URLs of web pages that referred your visitors to your website, details about the web browsers that visitors to your website use to browse your website, the operating systems used by those visitors, the number of screen colors and the screen resolution used by the visitors to view your websites, and external geodata elements connected to your visitorsâ€™ ip address, including country, city, region, etc. Our Service is organized so that our clients can specify the categories of data they wish to receive. The foregoing categories of information do not necessarily enable us or others to identify you or the visitors to your website. However, if the URLs we collect contain information that in themselves identify personally identifiable information, such as a name or phone number, or if they link to pages that contain personally identifiable information, then we may collect that information as well.
Other Information We Collect. Our Service allows our clients to transmit and store additional information on our servers. This additional information can be anything, including personally identifiable information, except that we donâ€™t permit URLs or internet addresses to be stored. We have no control over what information is transmitted by our clients to our servers. Our clients may also request that we receive personally identifiable information that has been rightfully obtained by those clients, such as the email addresses of those who visit their websites and the information that visitors to their websites choose to post.
We track users for our test and targeting software but do not store IP addresses to figure out your identity
All of the information that we collect, retain and store from our clients that identify them and the visitors to their websites belong to our clients. We treat that information as proprietary, confidential client property. Convert Insights is merely a limited agent that possesses and uses the information only for purposes of performing the Services requested by our clients. We recommend that our clients include information in their own privacy policies that describes their use of hosted optimization services such as those we provide. We also recommend that each of our clients provides its visitors with information regarding their ability to opt-out of permitting disclosure of their personally identifiable information to providers such as Convert Insights. We urge visitors to our clientsâ€™ websites to review the privacy policies of those websites. Those privacy policies govern the use of visitorsâ€™ personally identifiable information by our clients and also by us.
The data we collect is owned by our clients
To use the Services, you are required to pay the fees described on the Website by giving your credit card information and agreeing that Convert Insights may charge that credit card a monthly fee until you close your account. The monthly fee is set forth http://www.convert.com/pricinghtml. Convert Insights may terminate your account or suspend provision of the Services in the event that a monthly charge is rejected by the credit card company. Convert Insights reserves the right to modify its billing terms, including payment and deposit requirements, at any time, and such modified billing terms will be reflected in an updated version of such terms posted on or linked from the Convert Insights Website or by e-mail notification to you. If you do not consent to such modified terms, you may renegotiate or terminate the program and the associated program terms at any time by providing written notice to Convert Insights within thirty (30) days of such notice; or you may direct Convert Insights to stop charging your credit card and to close your account. No refunds under any circumstances. All credit card details will be handled securely to ensure confidentiality and SSL encryption is employed to ensure sensitive data is protected. Convert Insights has a responds time for customer queries via email or telephone and we will respond within 48 hours.
You pay and you credit card is secure, you get access. You stop paying we close your account
We use the data we collect only for the purpose of performing the Services.
We do not shop around with your name or data
We do not share data, unless we are forced to
We plan to retain the information that our clients store on our servers for three years. However, we will purge the information relevant to a particular client or visitor to our clientsâ€™ websites when we receive a request to do so. Our cookies retain active for one year.
We store data three years and cookies stay active for one year
Each of our clients is invited to place an opt-out link on their website that may be used by visitors to their websites who do not want their information given to Convert Insights. By clicking on the link, those visitors may activate our opt-out process. We will implement each opt-out election within five minutes of the time we receive it. We have placed a general opt-out on the home page of our Site. By using the general opt-out, our clients may direct us to purge all or a portion of the data that we have received or collected in the course of performing the Services. You may opt-out of our Services for each individual client website and for all of our Services for all client sites. We provide the opt-out functionality at: http://www.convert.com/opt-out Upon receiving your opt-out request, we will purge the information submitted to us pertaining to that request.
We allow opt-out per client or for all our services
Our clients can help us maintain the accuracy of their profiles by notifying us when they change any of the contact information they submitted originally when they opened their accounts. If at any time you wish to update your information or stop receiving communication from us, you may visit http://www.convert.com contact and update your profile. Please include your current contact information so that we can make the appropriate corrections.
Keep your client profile up to date
We work hard to keep you and your clients anonymous
Need to contact us email to firstname.lastname@example.org